|CDP - Featured in The Times

Bringing Innovation to Life

Cambridge Design Partnership was recently featured in The Times with our Co-Founder Matt Schumann and Head of Mechanical Engineering Stuart Curtis discussing how our innovative solutions are helping clients speed up time to market and enhance the lives of those they serve.

CDP - Featured in The Times

 

 

 

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The World’s First Touchable Memory.

A Device Shining a Light on Usher Syndrome

Learn more about our involvement in the remarkable Usher syndrome awareness campaign.

|CDP - Featured in The Times

Introducing the World’s First ‘Touchable Memory’: A Device Shining a Light on Usher Syndrome

We are honored to announce our involvement in a remarkable awareness campaign with Cure Usher, Havas Lynx, and Push Films: the world’s first ‘touchable memory’ device.

This awareness campaign seeks to shed light on Usher syndrome, a genetic condition that causes varying degrees of hearing and sight loss from an early age. Despite its significant impact, Usher syndrome remains underrecognized, with a misdiagnosis rate of 40%, underscoring the critical need for heightened awareness and understanding.

Our collaboration on this project perfectly encapsulates our commitment to improving lives through innovation.

By developing a device to appear in the campaign film that converts sounds into tactile sensations, we enabled the campaign’s real-life sisters – Laura, who has Usher syndrome, and Hannah – to reconnect with a memory in a uniquely inclusive manner.

We invite you to watch the emotional film and explore the press release below.

https://youtu.be/SQXHR3sfoZw?feature=shared

 

The World’s First Touchable Memory. A Device Created To Raise Awareness About This Impairing Genetic Condition

  • Usher syndrome is a genetic condition that develop in children and young adults causing the loss of hearing and sight in different degrees.
  • Awareness of Usher is low with doctors misdiagnosing 40% of the time leading to uncertainty for families. In the UK around 11,000 people have been diagnosed with Usher, with an estimated 400,000 people worldwide.

Cure Usher Syndrome, a patient-led charity dedicated to raising awareness of Usher Syndrome, has launched its new brand awareness initiative, kicking off with an emotional short film which shows two sisters experiencing the world’s first touchable memory.

Conceived by leading global healthcare communications agency, Havas Lynx, and transformed into a real device by tech-experts, Cambridge Design Partnership, the device transforms stimuli such as sound or music, into tactile sensations. The frequency of these vibrations is adjusted for the hand’s receptors, which research shows can detect almost nothing over 1,000Hz.

The emotional short film features Laura Whitaker, a woman who has lived with Usher syndrome since a young age and her sister Hannah Stroud. It shows the real-life sisters interacting with the ‘Touchable Memory’, which allows them to experience a moment in time the same way despite Laura’s hearing and sight limitations.

In preparation for the film, Laura and Hannah undertook a series of interviews which allowed the Havas Lynx team to collate information to select a memory to hide in the device.

Not only does the device translate sounds into vibrations, but it was also designed with a specific shape, light, and colour for people with limited concentric sight.

Stuart Curtis, Engineer at Cambridge Design Partnership, said: “Results showed that skin receptors on the hands respond best to low-frequency sound and can detect almost nothing over 1,000Hz compared to our hearing which can detect 20,000Hz. With the use of surface transducers, we translated a synthetic baseline from a MIDI track, into a sensorial experience. These frequencies became physical and allowed Laura and Hannah to feel the music rather than hear it.”

Alex Okada, Chief Creative Officer at Havas Lynx, said: “Since this condition is still incurable, we had to be very careful how to raise awareness without spreading fear. The device was a way to grab attention but the emotional connection between the sisters was what made it meaningful.”

Mark Jordon and Laura Norton are Patrons at Cure Usher Syndrome, they have two young children who both have the condition. Talking about the campaign, both said: “We are proud and privileged to be joint patrons of Cure Usher, and to support this charity in raising awareness of Usher syndrome.

“The film is unbelievably powerful, I think it is going to have a huge impact in raising awareness of usher syndrome and what it means to find a cure. The human element of Laura and Hannah’s story is invaluable, and I can’t thank them enough for sharing their memories and the power that their story holds.

“A huge thanks also to Havas Lynx, Cambridge Design Partnership, and Push Films, all bringing the magical elements to make this emotional film.”

Cure Usher Syndrome is working to raise awareness, support families and raise money for vital medical research. It currently has an agreement with University College London (UCL) where donations directly fund research as part of the Institute of Ophthalmology.

You can donate to Cure Usher Syndrome via its website: https://cureushersyndrome.com/donate-support/

For more information contact: robyn.houghton@havas.com

Five ways to future-proof your go-to-market strategy ahead of a recession|Neil Campbell|TIS Spotlight James - Cambridge Design Partnership

Five ways to future-proof your go-to-market strategy ahead of a recession

The global economy is facing a potential downturn. In fact, economists are claiming there’s a 50% chance of a recession in the next 12 months. It goes without saying that companies who design, develop and manufacture consumer products need to take proactive measures to come out on top. But how?

As any innovative company will know, there are a whole host of elements to juggle as they strive to reduce costs and maintain profitability. These include product design, innovation, supply chain strategy, and manufacturing services. On top of that, IP strategy is also important – it helps companies future-proof their business by identifying future revenue opportunities and securing intellectual property for future post-recession investment.

But managing all of this in-house is a big ask at best. For many, it’s simply not feasible. This is where end-to-end innovation partners can take care of the heavy lifting and accelerate time to market, all while reducing cost.

Let’s take a look at five key ways innovation partners are helping companies prepare for a potential decline without compromising on product quality.

 

1. Implementing a cost-down design strategy

One of the most effective ways to reduce product costs is to conduct cost-down design exercises. This involves reassessing the need for product functionalities, redesigning components to lower costs, and selecting lower-cost materials.

By eliminating unnecessary features and reducing the number of components, companies can significantly lower the cost of their products without impacting its usability, effectiveness or the product experience. Additionally, by streamlining and improving the design for manufacture and assembly, they can lower the cost of manufacturing, as well as reduce labor costs.

 

2. Optimizing geography of manufacture

Another strategy to reduce costs is to consider the geography of manufacture. However, it can be a complex task evaluating which locations may or may not be more cost effective for your particular product development needs.

By partnering with experts who have deep knowledge in the manufacturing industry, companies can be confident they are sourcing components and manufacturing products in regions with lower labor costs. Additionally, by manufacturing products closer to the point of consumption, they also reduce transport costs (with the added benefit of minimizing the carbon footprint) and minimize supply chain disruptions.

 

3. Preventing component shortages and supply chain issues

Recessions often result in a shortage of certain components, which can disrupt the supply chain and delay production. Companies can mitigate this risk by

Diversifying suppliers,
Sourcing components from multiple regions
Creating diversified product design strategies to allow seamless swap-outs (to utilize alternative components and suppliers where necessary)
Building up inventory in advance.

4. Avoiding landing taxes

Companies can also reduce costs by avoiding the need to pay landing taxes (fees imposed on imported goods). This can be achieved by manufacturing products in regions with lower taxes or by sourcing components from regions with free trade agreements.

 

5. Implementing a future revenue-focused IP strategy

Building an IP strategy can help companies identify future revenue opportunities and secure intellectual property for future investment in more stable economic times. This includes identifying untapped markets and technologies, and securing the IP rights necessary to enter those markets at the right time.

The prospect of a recession presents significant challenges for companies that make consumer products. However, by leveraging the deep experience and breadth of capabilities of an end-to-end innovation partner across these five core services – cost-down design exercises, optimizing the geography of manufacture, preventing component shortages, avoiding landing taxes, and IP strategy – companies can proactively reduce costs and maintain profitability throughout the recession and beyond.

At CDP, we’re already starting to see companies build out a strong roadmap for success, embracing the additional support, and efficiencies, that an innovation partnership can afford. The economic future may be uncertain, but the potential for building a profitable product is there, waiting to be untapped.

 

 

Neil Campbell is Head of Consumer Technology and Global Head of New Business at Cambridge Design Partnership, where he is the resident expert in helping innovative companies get their products robustly to market faster.

 

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WEBINAR

Emotion by design: Creative leadership lessons from a life at Nike

With Martha Hodgson
23 JUN 2021

As part of GIF 2022 Virtual edition, Martha Hodgson (senior insight and strategy innovation consultant) spoke to Greg Hoffman (author and ex-CMO at Nike) about the moment of inspiration that led him to Nike, how the mantra of ‘dream bigger’ has influenced him, and the art and science of innovation.

Complete the form below to watch the webinar

|smart packaging||

The future of smart packaging, and its positive potential for sustainability

Smart packaging is maturing, and the global market for smart packaging is predicted to grow exponentially. Still, ideas about smart packaging’s use tend to be limited to applications we’re already aware of. In this future-gazing webinar, CDP’s Matt Morris, Amy King, and James Harmer explore our recent work in developing smart packaging. Discussing new opportunities for smart packaging, they look particularly at how it can enhance packaging sustainability.

Complete the form below to watch the webinar

smart packaging

The future of smart packaging and its positive potential for sustainability

Smart packaging is maturing, and the global market for smart packaging is predicted to grow exponentially. Still, ideas about smart packaging’s use tend to be limited to applications we’re already aware of. In this future-gazing webinar, CDP’s Matt Morris, Amy King, and James Harmer explore our recent work in developing smart packaging. Discussing new opportunities, they look particularly at how smart packaging can enhance packaging sustainability.

Complete the form below to watch the webinar

Mastering fluid flow to enhance user experience|

Mastering fluid flow to enhance user experience

Ice cream and blood are two things you probably don’t want to think about simultaneously. But both are full of organic proteins and fats and behave differently from a fluid like water when they’re pumped through tubes. Innovators sometimes think about these similarities when creating, for example, a novel ice cream dispenser or device that filters out platelets from donor blood .

How a substance flows is a vitally important consideration for many products, from foods to skincare to medical devices to household paints. Development teams need to keep in mind a wide range of flow behaviors (for example, flow through nozzles, non-Newtonian flow, and foaming) to hit the sweet spot: a positive user experience that makes a product stand out in a crowded market. This means thinking about the science of how liquids and gases behave (fluid dynamics), as well as how the product responds to user interaction.

Look at how the squeezable plastic ketchup bottle differs from the glass bottles that were standard before 1983. The new design completely changed the user experience – no more digging down into the bottle with a knife to get the ketchup flowing again. Things became even easier for ketchup lovers with the debut of the upside-down squeezable bottle – no more awkwardly storing ‘regular’ bottles upside down in the fridge.

Or think about how the experience of washing your hands changed after the arrival of the liquid soap dispenser. Instead of having to share the same bar of soap with others, people can now wash “without the soapy mess”, as Robert R Taylor, who introduced SoftSoap liquid soap, put it, and can take only as much soap as they need.

While the flow of some liquids is analogous to water, whose behavior is well understood, other substances behave in much more complicated ways, requiring in-depth analysis work to understand when designing new products. For example, the air bubbles in ice cream make it behave as a liquid foam. Ice cream’s flow will change depending on how you’re dispensing it: Push it at high pressure through a narrow channel or nozzle, and the air bubbles will be compressed, allowing more ice cream to flow through the nozzle at once. When the ice cream is returned to normal pressure, the air bubbles re-expand, and the ice cream returns to its original size. Because of this complex and variable behavior, designing a product to dispense ice cream relies on hands-on experiments… which can mean going through gallons of ice cream before you can create a design that works as intended. Only by conducting these experiments to understand ice cream’s behavior can you build the mathematical model required to effectively develop a high-performance machine.

While it’s a shame to use gallons of ice cream in the quest for a better product, it’s not an environmental disaster. But shipping water-based products around the world does contribute to fossil fuel consumption and climate change. Removing water from laundry detergent helps cut shipping emissions by reducing bulk and making shipping more efficient. But it also dramatically changes how detergent flows and gets used by consumers. For example, measuring out 10 ml more detergent than recommended likely wouldn’t have an impact if you’re using a product that’s mostly water. But being off by 10 ml when detergent is concentrated could make a big difference for your laundry. So, it’s vital to ensure that dispensing is accurate, which requires an understanding of flow.

There are so many flow behaviors that can affect a product’s design. For example, should a container for insecticide include a mechanism to avoid skin contact and spillage? How could a medical device for freezing tumors be redesigned to eliminate vapor locks without the use of heavy and bulky high-pressure gas cylinders? Is there a way to dispense foaming hand soap in a decorative pattern for a premium experience?

Getting the design right for a flowing substance can differentiate between a product that fails and one that creates an experience that shifts category norms and delivers breakthrough consumer delight.


References

Product design: Is plastic ever the best choice?

Product design: Is plastic ever the best choice?

Plastics’ reputation has gone from miraculous to maligned in the last half-century. Suppliers have even resorted to disguising their use with brand names and faux-natural finishes. However, if good product design means selecting the right tool for the job, there are many applications where these unfashionable materials may still be the best choice in products with design lifetimes of many years.

Below we look at the case for considering plastics in the design of durable products, and why they don’t need to spell disaster for the environment when used responsibly.

The rise and fall of plastics

Short for ‘thermoplastic’, the term ‘plastics’ describes materials that will soften and melt under heat, meaning they can be molded into intricate shapes at moderate cost.

The first synthetic plastic was patented in 1907, and by the mid-20th century, plastics were enjoying a heyday. As manufacturing techniques and costs improved, products, such as plastic bags and cling film wrap, became prolific. By the end of the century, the realization that these packaging materials could take thousands of years to break down (and may cause environmental harm when they do so), resulted in an anti-plastic movement.

The challenge for today’s innovators is that the case for durable-use plastics got swept up in the backlash against single-use items. There have also been many examples of low-cost reusable plastic items which are often thrown away after being used for only a brief time. This has made it harder to convince manufacturers, product designers, and consumers that sometimes plastics may be the most suitable option for products designed to be used for ten years or longer.

When plastic may be the only choice

There are many factors to consider when choosing the most appropriate material for an application: properties, price, ease of processing, and sustainability. These have different weightings depending on the intended application.

For example, in ‘life-or-death’ products, a material’s properties will often outweigh its eco-score. For example, would you choose a biodegradable yet less effective version of the following: a bulletproof vest, hospital machinery part, or heart valve? In less critical applications, choosing between different materials may be more finely balanced, and selecting a material that permits a long design-life remains a key factor.

Join us to address some of the greatest environmental challenges of our era

We’re currently recruiting for a Sustainable Design Consultant, Life Cycle Assessment Engineer and a Head of Sustainability.

A versatile material

Plastics’ original (and ongoing) attraction is that they can be blended with additives, such as colored pigments, stabilizers, antioxidants, flame retardants, and reinforcing fillers, to take on an incredible range of properties. The flip side of these additives is that they make recycling harder, so they should only be included when they provide an important benefit. The range of properties includes:

  • Durability – plastics’ perceived environmental weakness can also be its strength: if a plastic product works well and is designed to last many years, it’s a better solution than an alternative with a shorter lifetime. Buried PVC plastic pipes outlast iron or concrete pipes, with a service life of over 100 years.
  • Resistance to bacteria – more relevant than ever is the ability of specially-designed additives to make some plastics repel or inhibit the growth of microorganisms. As well as reducing the transmission of disease, the product’s lifetime may also be extended.
  • Heat and electrical resistance – most electrical products need housing to keep dust, water, and fingers away from live current. It must be electrically insulating, protect components, and provide an opportunity for branding and ergonomics. For many applications, plastic housing is more suitable than metal.
  • Density – the low comparative weight of some plastics can lead to them becoming the most sustainable option. For example, replacing metal parts with plastics in cars makes a vehicle lighter. A 10% drop in weight leads to a 6-8% improvement in fuel economy. That’s a lot of fuel (or electricity) over its lifetime.
  • Ease of manufacture – the processing temperatures of plastics are much lower than for glass or metal, and less energy is needed to heat the material for manufacture. Substituting plastics with alternatives would increase lifecycle energy consumption by over 50%.
  • Availability – the materials which form plastics can be any one of a wide range of synthetic or naturally derived polymers. As issues around sourcing and disposal become increasingly important, this is leading to the increasing selection of bioplastics in some applications.

‘Designing in’ the responsible use of plastics

A comprehensive design process should look at the whole lifecycle of any material, including sourcing and afterlife. Here are three ways to ensure plastic is used responsibly:

Look for sustainable sources. In the medium to long term, all plastics will need to come from a renewable resource. In many cases, a part- or wholly recycled material may be suitable. Lego, for example, has started designing its bricks from recycled plastic bottles. Designing with plastics, such as nylon and polyethylene, for which plant-based sources are already available, enables these to increasingly compete with fossil-fuel sources.

Design for ease of repair and longevity. In our article, Making it last, we looked at how materials and design can work together to ensure a long useful product lifetime. The ‘Right to Repair’ will become increasingly important for durable products. Where wear is anticipated, the product should be designed so individual parts can easily be repaired or replaced. We examined these issues in the context of electronic products in another article, Ten ways to reduce e-waste in product development. Many of the same principles may be applied to reduce plastic waste.

Take responsibility for the afterlife of plastics. We can design plastic products with as long a lifetime as possible. Still, we also need to consider their eventual disposal and the likely changes in regulations during the product lifetime. The diversity of plastics means it’s hard to recycle them all. Manufacturers will need to take increasing responsibility for the fate of products at the end of their useful life. They will also be required to work locally with legislators to design waste streams so plastic products are specifically designed for ease of recycling and users are incentivized to recycle or reuse them whenever possible.

The right material for the job

Evaluating materials is a key element of product design. Putting a product’s intended application at the center of this choice leads not only to a better end-user experience but can be the more sustainable option too.


References
The lockdown beauty trends here to stay

The lockdown beauty trends here to stay

Lockdowns, video calls and face coverings dramatically changed our relationship with beauty. Meanwhile, COVID-19 restrictions shook up how we bought cosmetics and skincare.

Jessica Platt, Associate Insights Researcher, examines how beauty habits changed and which are set to last.

How lockdown changed beauty

Months of virtual meetings, dinner parties and quizzes made us ask whether our existing cosmetics could keep us looking camera-ready all day.

But while online with FaceTime, Teams and Zoom, in the physical world we stepped back, observing the social distancing rules, and hiding behind face coverings. It’s no surprise that these two extreme worlds ignited new consumer behavior:

We became beauty DIY experts

Hair and nail salons closed, yet hair and nails stubbornly continued to grow. While some of us embraced hair bands and visible roots, others took matters into their own hands.

Amazon reportedly achieved a 172% year-on-year increase in sales of hair coloring products for the four weeks ending April 11, 2020. Nail care sales increased by 218% in the same period.

Post-lockdown wait times for a cut and color suggest most consumers are eager to get back to the salon. However, some will continue to practice their newly honed (and money-saving) skills at home, presenting an opportunity for brands to expand into this category.

We tried independent brands

As online marketing replaced shelf presence, small indie brands found a (more) level playing field to compete for customer attention. It was no longer essential to have a large in-store presence to catch a browser’s eye. Instead, smaller companies could focus on sharing their message through social media and influencer marketing.

US-based medicated skincare brand Topicals is one such brand. Its Gen Z-focused packaging, website and social media presence drove momentum in a year when many small companies floundered. In August 2020, it announced a $2.6 million investment from investors, including Netflix CMO Bozoma Saint John.

We embraced self-care

In a time of uncertainty, people turned to self-care. This further expanded the definition of beauty as a category of products that nourish and support rather than mask perceived imperfections.

Despite specializing in products that deal with flaky and dry skin, Topicals firmly positions itself in the self-care (rather than medicinal) camp, with the strapline ‘Funner flare-ups’.

Pause Well-Aging, a US brand targeting menopausal skincare, is another example. Its website states, “Pause is more than just skincare. It’s a movement affirming that beauty gets better with age.” Instead of promoting the anti-aging properties traditionally touted on skincare packaging, it provides women with what they need to age well.

Also, a new need for hand cream arose as people sought to soothe dry hands caused by antibacterial sanitizers.

We braved online cosmetics shopping

Before the pandemic, in-store shopping accounted for around 85% of make-up purchases. Beauty shoppers, who never purchased products without a trial and in-person advice (including me), were forced to dabble in online shopping. We began the painstaking process of working out which foundation shade, lipstick color or eyeshadow palette would suit us without the help of a tester. Though beauty brands have been exploring augmented reality (AR) and artificial intelligence (AI) for some time, lockdown accelerated its adoption. The technologies enabled customers to try on products from the comfort and safety of home.

Augmented Reality

L’Oréal saw usage of its virtual make-up tools rise fivefold during 2020’s lockdowns. Its ‘Virtual Try On’ tool uses AR to enable its website visitors to try on its products, either live using a phone camera or by uploading a photo. A feature that might once have appeared gimmicky, this option has become an essential offer for customers to experiment with new looks.

Premium brands, including Bobbi Brown and Chanel, have similar web-based AR technology that provides insights into how make-up might look when worn.

These brands demonstrated that this feature appeals to a far wider audience than Gen Z and Millennials already familiar with Snapchat filters.

Artificial Intelligence

US beauty brand IL Makiage, which launched in the UK in May 2020, solves the color match problem with a 90-second quiz. It asks consumers to look at images of people with different skin shades and identify which one most closely matches their skin tone. Images are repeated and refined until the customer is deciding between subtle differences in skin tone. It also collects additional information, such as skin type (oily, dry, combination) and vein color.

Results are analyzed using machine learning technology from NeoWize Inc, the Israeli AI company that IL Makiage acquired in 2019. Potential customers are presented with the foundation that’s best suited for them, along with the accompanying concealer.

Following the quiz, all the products displayed on the home screen are shown in the color most suited to your skin tone, making it easy to fill up your shopping cart in a few clicks.

Innovating for success – what’s next for beauty brands?

The past 18 months have taught us that the world can change in a moment. They’ve also taught us the power of innovation and agility. The most nimble brands can gain first-mover advantage. We’ve seen online presence, e-commerce and smart tools reaching consumers in a different way to traditional retail experiences, which is the new normal for many. Having seen what can be achieved in exceptional circumstances, beauty brands should feel confident about embracing future change. For an industry specializing in makeovers, this shouldn’t pose a problem.


References
Ten ways to reduce E-waste in product development

Ten ways to reduce E-waste in product development

We all have that drawer – the graveyard for discarded electronics. What’s in yours? A cracked phone, an obsolete activity tracker, maybe an original iPod? You hang onto them, because it seems wrong to throw them away.
You’re right. Globally, 53.6 million metric tons of electronic waste, or E-waste, were generated in 2019 but only around one-fifth of this was recycled. Roughly half this pile comes from personal devices, which can be hard to round up from consumers.

Any product that includes some form of circuitry or electrical components is classed as electronic equipment. Once this product has been discarded without the intent to reuse, it falls under the category of E-waste.

The problem is not just environmental; in some cases it’s pragmatic. Many minerals in the products we throw away are difficult to obtain. The long-term consequences are serious. For example, a shortage of lithium or cobalt, both critical materials in electric vehicle batteries, could slam the brakes on our migration to greener transport.

As with most environmental issues, the solution to E-waste lies with government, industry, and the consumer. This article focuses on how product developers can play their part in helping to reduce e-waste.

Ten ways to reduce E-waste

1. Think modular

If devices become more modular, it becomes easier for the consumer or an engineer to perform repairs. It also makes it easier to break up devices at the end of their lives, a growing incentive if more industries become responsible for waste disposal.

Small product changes can make a significant impact, for example identifying which components tend to break first. Is there a way to make the component easily removable and replaceable? And if not, could it be designed to be more resilient?

2. Anticipate legislation

E-waste is a growing area of concern for governments, leading to a marked increase in the regulatory restrictions on disposal. This is noticeable in the electric car industry, where the EU and China have made manufacturers responsible for collecting and disposing of car batteries.

Both regulation and taxation are likely to increase. There is an opportunity for product developers to anticipate these factors when designing new products.

3. Respect the Right to Repair

A generation ago, mending your own possessions was a standard solution. Commonplace electrical repairs involved a loose wire or blown fuse. Today, electronic goods are much harder to fix, not helped by moving from screws to adhesive in assembly. You can no longer replace the battery in your phone and must go to a specialized repair shop for a damaged screen – think back to that drawer of retired electronics.

Product reviews now include ratings for ease of repair. France has introduced a law requiring an index of repairability which has encouraged manufacturers to offer online fixing guides. Other EU countries are rolling this out, including a requirement for manufacturers to ensure that spares are available for up to a decade. Sweden is also reducing the VAT rate on repairs and spare parts.

The ‘Right to Repair’ is a growing consumer rights issue. Designers can reduce E-waste by making it easy to mend common faults.

4. Use recyclable materials

As materials and processing research have progressed, the range of options for easily recyclable electronics has increased. These vary from paper RFID tags and biodegradable PCB substrates to chemical methods for breaking down coatings which have traditionally complicated the recycling process. These are all options to keep in mind when starting a design.

5. Design for E-waste recycling early on

The E-waste recycling process has the potential to be very expensive, so designing with this in mind early on is vital. There is also the challenge of encouraging consumers to return their devices in the first place. It’s much more challenging to recycle post-consumer waste than materials still under the manufacturers’ control.

Material resources for electronic devices are becoming increasingly difficult to source and therefore more expensive. This highlights the benefits of setting up a ‘reverse supply chain’ in which waste products are returned to their suppliers for recycling, allowing manufacturers to extract reusable materials.

The electronics in many home appliances often only make up a tiny proportion of the product. If a more modular design is selected, it becomes far easier to separate the E-waste from the product for recycling.

6. Top the ratings

Concerns over “fast fashion” in the retail industry could easily translate into customers rejecting low-cost, short-lifetime electronic products.

A public rating system for electronics that includes ease of recycling and repair as two separate metrics would prompt brands to question their design choices. Are there other less toxic or less scarce materials that could be used instead? Are there different versions of the product with lower E-waste potential?

Eupedia, an online guide to the EU, recently combined four indices covering a range of sustainability factors to rank brands, including ratings for recycling and repair.

7. Question whether electronics are necessary

Recently, electronics with ever-increasing features have been incorporated into previously ‘dumb’ products. In many cases, this enables functionality that was previously unachievable. However, sometimes we can obtain the same advantages without electronics, leading to a lower-cost and more straightforward solution.

Designers should carefully consider the range of solutions available and weigh up the relative user benefits, costs, and environmental impacts to find the most appropriate one for their product. For a simple maximum temperature monitor, do electronics provide a unique additional benefit, or can a different type of innovation such as a chemically triggered color change give the same information to the user?

8. Partner with smart devices

The obvious way to reduce E-waste is to produce less in the first place, but is this realistic? One route is to design electronics-free devices made smart through combination with a phone app. This often allows for the same functionality with no extra electronic components. For example, in diagnostic healthcare, agriculture and food safety testing, a phone camera can read and analyze colored test strips.

9. Consider a more sustainable business model

Some companies, such as Rolls Royce jet engines, have pioneered a service business model, in which customers hire products and return them to the supplier after use. This allows the manufacturer to perform necessary repairs or replacements between hire periods. Under this model, the burden of recycling shifts back to the supplier, further encouraging them to design products with minimal E-waste.

10. Reduce material usage

Mobile phones have shrunk in size from a brick to a calculator. This has been made possible by the miniaturization of electronic components, printed circuits, and connectors. The amount of material contained within each device has reduced considerably, even though complexity has increased.

Moving from milling and other subtractive manufacturing technologies to molding and 3D printing has reduced waste. There are opportunities to mirror these changes in electronics. Instead of making a flat sheet of copper and then dissolving most of it to produce a printed circuit board, additive techniques such as printed electronics can lay down patterns of conductors and insulators only where they are needed.

Putting E-waste in context

Our customers want smaller, lighter, longer-lasting devices that are easy to recycle. We can take all these factors into account every time we create a new design.

Solutions to E-waste must be looked at in the unique context of a product’s market and usage.

If we follow rules such as the above, we will make the optimum use of our planet’s limited material resources, and lay the electronics graveyard drawer to rest.

Which improvements will you design into your next electronic product?  Want to discover more and connect with our sustainability experts?

Connect with CDP

For more on how to reduce e-waste through smarter product design and development, contact Cambridge Design Partnership.